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WEBX

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Frequently Asked Questions About Website Redesign


I already have a domain and hosting, can we use it?

Yes, you can use your existing domain for the new website. However, for optimal performance, updates, backups, security firewalls, and Content Delivery Network (CDN) services, your website will be hosted on our data center. We have a Service Level Agreement (SLA) in place with datacenter to ensure that the website remains operational and reliable, so you won’t experience downtime.


What should I do with my existing hosting?

Please do not renew your existing hosting. Once your website is migrated to our servers, the existing hosting account will no longer be necessary.


What should I do with my existing domain?


You have two options:


Option1: Renew it yourself every year: You can keep managing your domain registration separately.


Option 2: Transfer it to us. We will handle the renewal on your behalf, ensuring seamless upkeep and integration with our services.


How many sessions are required to complete my website?

We will complete website design and development within 3 weeks of backend work and three Google meet sessions(one hour each).


Can I place an order if I’m unsure about my website content?

We recommend having a clear idea of your website’s theme, content, images, and videos before placing an order. This will ensure we complete the editing process efficiently within three sessions.


Can I invite my team to join the Google meeting while we work on customization?

Yes, you can bring your team to the Google meeting during customization.


Will my website be mobile-friendly?

Yes, all our websites are fully responsive, automatically adapting to mobile devices, iPads, laptops, desktops, and even large screens.


Do you offer refunds?

We don’t offer refunds. "What you see is what you get"—since you’ve already viewed and selected the theme, you’re familiar with its look and feel before placing your order.


Do you offer e-commerce website development?

Yes, we offer e-commerce solutions to help you set up online stores with secure payment processing and inventory management. You can sell products, offer consultation bookings, and accept payments seamlessly through Razorpay, PayU, or Cashfree.


Do I need to provide my own images for the website?

You can either provide your own images or use stock images from our library, depending on your preferences.


How long does it take to build a website?

Website development time varies based on the complexity and scope of the project. Generally, it takes 1-3 weeks to complete a website.


If I need complex customizations or additional pages, what will it cost?

If your website requires complex customization or additional pages beyond the standard template, you can purchase extra development time for ₹800 per hour.

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Covers everything from website design and development to secure hosting, support, and maintenance.

Got questions? Call +91 91115 31114

for instant assistance.

webx@cosmic365.ai

Business Automation Vertical of COSMIC 365 AI

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